Frequently Asked Questions (FAQs)

What to do when a death occur in the hospital / or at home?

Step 1 : Remain calm, contact our 24 HOURS Funeral Consultant at 6100 4858 for immediate advice.

Step 2 : If death occur at Hospital, Obtain a Certificate of Cause of Death (CCOD) from a doctor, If death occur  at home, our associated doctor will be dispatched to your house to certify the death.

Step 3 : Our Funeral Advisor will discuss the funeral arrangements with the family.

Step 4 : Our Team will escort the deceased to our office for embalmment.

Step 5 : Bring the CCOD, including IC of deceased’s and any next of kin’s to any Police Station to obtain the death certificate.

Step 6: Contact your Town Council to apply for void deck usage permit.